REfund Policy
Last Updated: 25/07/2024
At Monkify.ai, we strive to provide the highest quality service and ensure customer satisfaction. Please review our refund policy below.
1. Eligibility for Refunds
Early Access VIP Registrations:
We offer a one-time payment for access to Monkify.ai for a period of one year. If you wish to request a refund, you must do so within 7 days of your purchase. Refunds are not available after this period. There are no monthly fees as the product is still under development. Access during this period is provided as a VIO (Very Important Organization) customer. All refund requests and related issues are governed by Indian law and are subject to the jurisdiction of Telangana, Hyderabad.
2. How to Request a Refund
To request a refund, please follow these steps:
- Contact Us: Email our support team at info@rrhaitech.com within the eligible refund period.
- Provide Details: Include proof of payment and the reason for the refund request.
- Processing Time: Refund requests will be processed within 7-10 business days of receiving your request. We will notify you via email once your refund has been processed.
3. Refund Method
Refunds will be issued to the original payment method used at the time of purchase. If the original payment method is no longer available, please inform our support team so we can arrange an alternative refund method.
4. Changes to the Refund Policy
Monkify.ai reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about our refund practices.
5. Contact Information
If you have any questions or concerns about our refund policy, please contact us:
- Email: info@rrhaitech.com
- Phone: +91 7207632128
Thank you for choosing Monkify.ai. We appreciate your business and are committed to providing you with the best service possible.